Your village utility bill covers water, sewer, and refuse in one bi-monthly bill. Pay it online with a credit or debit card using our secure payment portal.
Heads up: electric and natural gas are billed separately by your supplier (Dynegy or IGS), not the village.
Pay Your Bill Online
Secure payment through Converge. Have your account number ready.
Before You Log In
Account Number
Find this on your most recent paper or email bill.
Service Address
The Pleasant Hill address where your service is connected.
Payment Method
Visa, Mastercard, Discover, or American Express.
Bill Amount
You can pay the full amount or a partial payment.
Heads up: 3% service fee applies
Credit and debit card payments include a 3% processing fee. Want to skip the fee? Sign up for ACH autopay.
Online Bill Pay FAQs
What does this bill cover?
Your bi-monthly village bill covers water, sewer, and refuse together. Electric and natural gas are billed separately by your supplier (Dynegy or IGS).
Where do I find my account number?
It is printed on the top of your paper bill, or in the subject line of your email bill. If you cannot find it, call the Village Office at (937) 676-3321.
Why is there a service fee?
The 3% fee is charged by the payment processor (Converge), not the village. To avoid it, you can pay by check, cash, money order at the office or drop box, or set up ACH autopay.
When is my bill due?
Bills are due on the 20th of the billing month. Payments after the 20th get a 20% penalty. After 14 days late, service can be disconnected with a $50 reconnect fee.
Can I set up automatic payments instead?
Yes. Sign the ACH Agreement and your bill will be drafted from your bank account on the 15th of every billing month (Jan, Mar, May, Jul, Sep, Nov). No 3% fee.
Who do I call with billing questions?
Call the Village Office at (937) 676-3321, Monday through Friday, 8:00 AM to noon.
Billing & Payments FAQs
How can I pay my bill?
Four ways. ACH auto-draft (preferred, no fee), online credit or debit card (3% service fee), cash or check at the Village office or firehouse drop box, or by mail to 200 Walnut Street.
How often will I get a bill?
Bi-monthly (every other month). Bills go out for January, March, May, July, September, and November.
Is there a fee for paying online?
Yes. A 3% service fee is added by the payment processor. ACH auto-draft has no fee.
My check bounced. What’s the fee?
A $30 returned check fee is added to your account. See Ordinance 958, Returned Check Fee.
What does my Village utility bill cover?
Your Village bill covers water, sewer, and refuse only. Electric is billed by Dynegy and natural gas by IGS. Those come separately.
When is my bill due?
The 20th of the billing month. After the 20th, a 20% penalty is added.
Where can I drop off a payment after hours?
There is a drop box at the Village office (200 Walnut St) and at the firehouse (8 W High St).