Summer Utility Tips for Pleasant Hill Residents Read More

Last updated: June 15, 2026

The Village of Pleasant Hill (“the Village,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect on pleasanthillohio.com, how we use it, and the choices you have. By using this website, you agree to this policy.

Information We Collect

Information you give us. When you fill out a form on this site, we collect the details you provide. This includes our contact form, utility service requests, autopay (ACH) enrollment, pool fill requests, bid submissions, and business directory submissions. Depending on the form, that may include your name, service address, mailing address, phone number, email address, and account information.

Payments. Online utility payments are handled by a trusted third-party payment processor. The Village does not collect or store your full card or bank account numbers on this website.

Automatic information. Like most websites, we collect basic technical information such as pages visited, browser type, and general location. This is gathered through standard web tools and cookies to help the site run and to understand how it is used.

How We Use Your Information

We use the information we collect to:

  • Respond to your questions and requests
  • Process service applications, account changes, and payments
  • Send notices related to Village services and your accounts
  • Maintain, protect, and improve the website
  • Meet our legal and public-records responsibilities

We do not sell your personal information.

Public Records Notice

The Village of Pleasant Hill is a government entity in the State of Ohio. Information you submit to us may be a public record under Ohio Public Records Law (Ohio Revised Code 149.43) and may be subject to disclosure. Please do not submit information you wish to keep confidential beyond what the law protects.

Cookies

Cookies are small files stored on your device that help the website work and remember basic preferences. You can turn off cookies in your browser settings. Some parts of the site may not work as well if you do.

Third-Party Links

This website links to other websites and services, such as our refuse provider, the Regional Income Tax Agency (RITA), the library, the schools, and Google Calendar. We are not responsible for the privacy practices of those sites. Please review their privacy policies.

Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

Data Security

We use reasonable measures to protect the information submitted through this site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

Contact Us

If you have questions about this policy, contact us at:

Village of Pleasant Hill
200 Walnut Street, Pleasant Hill, OH 45359
Phone: (937) 676-3321